About Tabcorp

Tabcorp is Australia’s leading gambling entertainment company, home to world-class brands such as TAB, Sky Racing, and MAX. We are at an exciting juncture, embarking on a new era of growth and innovation. We’re committed to delivering industry-leading products and services with integrity, creating value for our shareholders and industry partners, and expanding into new horizons.

About the Role

We are looking for a Customer Relations Manager to join us. In this critical role you’ll join our Commercial Operations Team and support our Max brand. Max provides cutting-edge technology, support, and governance for wagering solutions that are installed within our client’s venues (pubs, clubs, etc). In your role you will focus on developing and maintaining relationships with our MAX customers. Specifiically, you will:

• develop and manage strong relationships with current and potential MAX Gaming customers;
• maximize strategic and commercial opportunities while delivering outstanding customer service;
• negotiate and renew commercially viable customer agreements
• partner with our Technical Services, Gaming Operations, and Regulatory teams to provide effective solutions;
• identify new products and services that enhance business performance and drive revenue growth; and
• help identify key risks and opportunities with customers.

The role requires consistent travel around the state and, as required, in Victoria and the Northern Territory.

About You:

To be successful in this role you will be a passionate relationship builder with a proven track record in customer success which ideally you’ve developed in the hospitality or similar industries. You will also be:

• a skilled negotiator with a talent for securing mutually beneficial agreements.
• a strategic thinker who identifies and capitalizes on growth opportunities.
• a collaborative team player who thrives in a fast-paced, customer-focused environment.
• an analytical professional with experience in commercial development; and
• comfortable working within a regulated industry.

Next Steps

Apply today clicking the appropriate link. For any questions or assistance please contact mark.harrison@tabcorp.com.au.

We’re committed to creating an inclusive workplace where everyone feels valued for their contribution and has a sense of belonging and is treated with respect. As a Tabcorp employee, you will:

• foster a respectful and inclusive working environment within their team; and
• support and contribute to initiatives aimed at managing the risk of gender inequality, sexual harassment, and other inappropriate behaviour in our workplaces.

We welcome applications from candidates with visible and non-visible disability, or with any workplace accessibility requirements. Please reach out via careers@tabcorp.com.au should you require any accommodations or adjustments to ensure your full participation in our recruitment process.