Your Opportunity

Ever wondered what drives powerful customer and commercial systems behind the scenes? Step into a Product Owner role focused on ERP and CRM platforms, where you’ll guide the systems, data and digital capabilities that support how our teams drive business outcomes.

You’ll play a key role in shaping the vision, strategy and roadmap for our ERP & CRM ecosystem, with a strong focus on platforms such as Salesforce.

Your Role in action

In this Product Owner role, you will collaborate closely with stakeholders and delivery teams to ensure our ERP and CRM solutions are delivering real value for customers and the business.

Key Responsibilities

• Lead collaboration to align the ERP / CRM vision, strategy and roadmap
• Own and prioritise the product backlog to maximise customer and business value
• Translate customer, commercial and operational needs into scalable ERP / CRM (Salesforce) solutions
• Partner with delivery teams to design, build and iterate solutions using agile methodologies
• Act as the voice of the customer throughout the development lifecycle
• Evaluate delivered work to ensure solutions address real customer and business problems
• Conduct discovery and assess the commercial value of roadmap and backlog initiatives
• Prepare products for launch and manage the ongoing product lifecycle
• Measure and report on product performance, driving continuous improvement
• Ensure customer care, risk and compliance requirements are embedded in delivery

Your Game-Changing Qualities

You bring curiosity, commercial thinking and the ability to bring clarity to complex system landscapes.Experience & Capability

• 3–5+ years’ experience as a Product Owner
• Hands-on experience working with ERP and/or CRM platforms, such as Salesforce (essential)
• Proven ability to translate customer and business insights into system-led solutions
• Strong experience in agile, iterative delivery environments
• Demonstrated ability to prioritise work that delivers meaningful value
• Strong stakeholder management skills with the ability to influence and align cross-functional teams
• Excellent problem-solving skills and proactive mindset
• Strong communication skills, with the ability to simplify complexity
• Proven use of analytics and data to inform decision-making

Desirable

• Experience working in regulated environments
• Understanding of end-to-end customer and operational processes
• Digital and systems savvy with an appreciation of enterprise-scale platforms

What’s In It for You

At Tabcorp, when we belong, we thrive. That’s why we offer:

• Time for moments that matter – birthdays, cultural leave, flexible public holidays, plus 5 days bonus leave
• 18 weeks paid parental leave for every new parent, no matter your role
• Ticketing to some of Australia’s biggest racing and sporting events
• Access to leading wellbeing apps and programs
• Corporate discounts and special offers with leading retailers
• A diverse and inclusive culture where everyone belongs

Get to Know Us

We’re Tabcorp – home to TAB, Sky Racing and MAX. With a strong retail presence and a growing digital footprint, we connect customers wherever they play. We’re innovators and big thinkers in a fast-paced, exciting sector, committed to safer gambling and responsible play.

Make Your Move

Ready to make Tabcorp your home ground?
Join a team that thrives on collaboration, inclusion, respect and face-to-face connection.

We welcome and support people of all abilities. If you need adjustments during the recruitment process, please contact careers@tabcorp.com.au.