As Australia’s leading racing and sports entertainment company, Tabcorp is committed to 'Raising the Game’ and leading the category in customer care and safety. Driven by an unwavering dedication to delivering exceptional service, we live and breathe our values of 'Spark Change,' 'Play Fair,' and 'Raise the Roof' in everything we do and maintain a customer obsession like no one else. 

What you’ll do

In this exciting role, you’ll manage and strengthen relationships with key wagering accounts across the Gold Coast, Queensland’s largest region, to drive commercial outcomes.

By aligning with our Wagering Strategy, you’ll develop and execute strategic plans to maximise customer engagement and turnover. Other responsibilities include:

• Manage key venue partnerships (20) and approximately 60 venues to enhance the customer experience.
• Develop and implement sales strategies, product rollouts, and compliance initiatives.
• Identify and activate new venue opportunities to expand Wagering's regional presence.
• Drive growth through promotions, merchandising, and targeted activities.
• Train venue operators on product knowledge, sales techniques, and compliance.
• Ensure 100% regulatory compliance across all venues and maintain accurate records in Salesforce.

What you’ll bring

• Exceptional relationship-building and communication skills.
• Customer loyalty focus and negotiation expertise.
• Compliance-driven mindset.
• Decision-making skills and conflict management.
• Action-oriented and innovative approach.
• Demonstrated strategic planning skills.

What you’ll get

• Diverse leave options: cultural, volunteer, flexi, and 18-weeks parental leave.
• Access to our health and wellbeing app and Employee Assistance Program.
• Monthly employee social activities, competitions, awards and free tickets to events.
• Access to digital learning modules for continuous upskilling.
• Ongoing commitment to D&I through leading policies & initiatives.

About Us

Tabcorp is Australia’s leading gambling entertainment company. Our 3000+ team is as diverse as Australia itself. Our people drive the iconic, homegrown, world-class brands TAB, Sky Racing and MAX. As an ASX-listed company, we’re proud to shape our industry for the better. To find out more about us and what we offer, visit our website.

We’re committed to creating an inclusive workplace where everyone feels valued for their contribution and has a sense of belonging and is treated with respect. As a Tabcorp employee, you will:

• foster a respectful and inclusive working environment within their team; and
• support and contribute to initiatives aimed at managing the risk of gender inequality, sexual harassment and other inappropriate behaviour in our workplaces.  

We welcome applications from candidates with visible and non-visible disability, or with any workplace accessibility requirements. Please reach out via careers@tabcorp.com.au should you require any accommodations or adjustments to ensure your full participation in our recruitment process.

Tabcorp is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.