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Operational Support Engineer

  • 508586
  • Brisbane (Turrbal Country), QLD, Australia
  • Melbourne (Kulin Nation), VIC, Australia
  • Technology
  • Full Time - Permanent
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Your opportunity

Ever wondered what keeps a digital wagering and media business running smoothly behind the scenes? Step into the team that makes it happen. This role exists to keep our digital products and platforms performing at their best, supporting the technology that powers the excitement. You will be part of a team that ensures our people and customers experience seamless, reliable, and future‑ready digital solutions.

Your role

Reporting to the Operation Support Lead within our digital operations team, you will play a key role in supporting and elevating the performance of our digital products and platforms. You will be responsible for:

  • Providing support for applications, ancillary software and hardware, and emerging technology initiatives across the wagering and media business.
  • Support digital applications to maintain reliable performance across platforms.
  • Troubleshoot and resolve issues across software, hardware and tools.
  • Collaborate with teams to uplift new technology initiatives as they emerge.
  • Optimise processes to improve system stability and user experience.
  • Contribute insights that shape future technology enhancements.

What you'll need to succeed

You bring curiosity, confidence and a collaborative mindset. You thrive in environments where technology moves fast and where your influence helps teams stay ahead. You are someone who solves problems with clarity, builds relationships easily and brings practical thinking to every challenge.

  • Experienced in supporting digital applications and technology environments.
  • Proven ability to solve problems with calm, clear judgement.
  • Strong communication skills that build trust with stakeholders.
  • Ability to learn new technologies quickly and apply them effectively.
  • Strong capability in turning issues into improvements.

What's in it for you

We know that when we belong, we thrive. That’s why we offer:

Time for moments that matter - from birthdays to cultural leave, flexible public holidays, and 5 days bonus leave

  • 18 weeks paid parental leave for every new parent, no matter your role
  • Ticketing to some of the country’s biggest racing and sports events.
  • Access to our leading wellbeing app and programs to help you be your best
  • A range of corporate discounts and special offers with leading retailers
  • A diverse and inclusive culture where everyone belongs

Who we are

We’re Tabcorp - home to TAB, Sky Racing, and MAX, shaping the future of our industry through digital innovation and cutting-edge technology. With a strong retail presence and a growing digital footprint, we connect customers wherever they play. We’re innovators and big thinkers in a fast-paced, exciting sector, committed to safer gambling and responsible play. Here, you’ll belong where the action is and make Tabcorp your home ground.

Join the action

Ready to make Tabcorp your home ground? Join a team that thrives on collaboration, inclusion, respect, and face to face connection. We welcome and support people of all abilities - if you need adjustments during the process, email careers@tabcorp.com.au.