We’re here to create excitement everywhere – through our incredible people, unrivalled experiences and strong relationships. We’re bringing industry-leading products and services to our customers and breaking into new frontiers.

Game to join us?

About the Role

As a Product Owner for Agent Tools, Salesforce, and Messaging, this role would focus on optimising and managing the tools and platforms that support Tabcorp's sales, customer service, and communication efforts.

This role involves overseeing the development and enhancement of these systems to ensure they meet the needs of internal stakeholders and drive business objectives.

Working closely with the Product Manager and stakeholders to define the product vision, prioritise features and user stories, and ensure that the development team is focusing on the right items to meet our customer needs.

You need to understand how customers use the product, which features are successful, and what needs to be optimised. You have a deep understanding of user data and digital analytics tools.

About You

• Experience with Salesforce (or other CRM) as well as an understanding of how messaging platforms enhance customer communication.
• Exceptional communication skills with the ability to articulate technical concepts to non-technical stakeholders.
• Proven track record of successfully launching and managing products.
• Experience with Agile development methodologies.
• Analytical mindset with the ability to make data-driven decisions.
• Strong stakeholder management skills including a proven ability to influence and align cross-functional teams.

What you’ll get

• The flexibility of hybrid working with team anchor days.
• Diverse leave options: cultural, volunteer, flexi, and 18-weeks parental leave.
• Access to our health and wellbeing app and Employee Assistance Program.
• Monthly employee social activities, competitions, awards and free tickets to events.
• Access to digital learning modules for continuous upskilling.
• Ongoing commitment to D&I through networks, leading policies & initiatives

 About Us

Tabcorp is Australia’s leading gambling entertainment company. Our 3000+ team is as diverse as Australia itself. Our people drive the iconic, homegrown, world-class brands TAB, Sky Racing and MAX. As an ASX-listed company, we’re proud to shape our industry for the better. To find out more about us and what we offer, visit our website.

We’re committed to creating an inclusive workplace where everyone feels valued for their contribution and has a sense of belonging and is treated with respect. As a Tabcorp employee, you will:

• foster a respectful and inclusive working environment within your team;
• support and contribute to initiatives aimed at managing the risk of gender inequality, sexual harassment and other inappropriate behaviour in our workplaces.  

We welcome applications from candidates with visible and non-visible disability, or with any workplace accessibility requirements. Please reach out via careers@tabcorp.com.au should you require any accommodations or adjustments to ensure your full participation in our recruitment process.

Tabcorp is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.