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National Oncourse Operations Manager

  • 508542
  • Melbourne (Kulin Nation), VIC, Australia
  • On Course Operator
  • Full Time - Permanent
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        Step into the action

        You will lead Tabcorp’s national oncourse wagering channel, setting direction, lifting commercial performance, and shaping how customers experience racing on course. This is a high-impact role where your leadership will shape the customer experience, strengthen industry relationships, and deliver commercial results.

         

        Your role

        Reporting to the Head of Industry Partnerships and Oncourse Operations, you will oversee national operational delivery, commercial outcomes, customer experience, and people leadership across a geographically dispersed team.

        A key part of your role will be partnering with race clubs and industry stakeholders to deliver a consistent, engaging oncourse wagering experience. Working closely with your State Managers, you’ll drive alignment in service delivery, process consistency and performance outcomes across all states and territories.

        • Lead and inspire a team of dedicated and experienced managers
        • Drive commercial performance — maximising turnover, revenue and profitability
        • Oversee national rostering, budgets, administration and project delivery
        • Ensure compliance with regulatory requirements while maintaining the highest standards of safety and integrity
        • Champion continuous improvement, innovation and operational excellence across the network

         

        Your game changing qualities

        You have extensive leadership experience in large-scale operational management, and bring strategic clarity, commercial acumen, and leadership presence. You thrive in large, complex, and regulated environments, balancing high-level decision making with hands-on execution. In additional you possess:

        • Expertise in managing geographically dispersed teams and driving consistent performance
        • Proven ability to build and maintain relationships with a wide range of stakeholders
        • Experience in regulated industries, with a focus on compliance, risk, and safety
        • Tertiary qualifications in Business, Event Management or related field (preferred)

         

        Perks that make a difference

        We know that when we belong, we thrive. That’s why we offer:

        • Time for moments that matter - from birthdays to cultural leave, flexible public holidays, and 5 days bonus leave
        • 18 weeks paid parental leave for every new parent, no matter your role 
        • Ticketing to some of the country’s biggest racing and sports events.
        • Access to our leading wellbeing app and programs to help you be your best
        • A range of corporate discounts and special offers with leading retailers
        • A diverse and inclusive culture where everyone belongs

         

        Get to know us

        TAB is part of Tabcorp, Australia’s leading gambling entertainment company. We’re an iconic brand trusted by millions, creating excitement across 4,400 venues nationwide as well as through our digital, phone and on-track channels. With over 1.1 billion bets taken each year, TAB is where Australians come for unforgettable moments - and where you can belong where the action is. Our collaborative culture empowers leaders to drive strategic initiatives, influence business outcomes, and shape the next chapter of our industry.

         

        It's TAB time

        Ready to make TAB your home ground? Join a team that thrives on collaboration, inclusion, respect, and real connection. We welcome and support people of all abilities - if you need adjustments during the process, email careers@tabcorp.com.au.