It’s an exciting time to be part of Tabcorp as we continue to transform our digital space. Step into a role where your creativity shapes the future of digital experiences and helps us deliver exceptional customer journeys.

We’re here to create excitement everywhere – through our incredible people, unrivalled experiences and strong relationships. We’re bringing industry-leading products and services to our customers and breaking into new frontiers.

Your role, your impact
As an integral member of our Product & Platform team, in your role as a UX Designer, your primary responsibility will involve shaping intuitive, engaging experiences across all our channels (digital, retail & voice) that prioritise simplicity, ease of use, enjoyment, and safety for our valued customers.

• Drive customer-centric design within cross-functional scrum team/s, working in partnership with Product Owners and Tech teams.
• Lead design projects from concept to delivery, ensuring user-centric outcomes.
• Create wireframes, prototypes, and high-fidelity designs.
• Navigate customer and commercial outcomes and trade-offs effectively through voice of customer insights and data.
• Work with other Experience Design professionals to design and validate ideas with customers and other stakeholders.
• Create lightweight prototypes to enable rapid user feedback cycles.
• Create customer journeys to optimise customer experience or new growth opportunity.
• Constantly update your technical knowledge and skills and drive lessons learned to other team members.

Your winning edge

• Experience in driving digital adoption in a sales, conversion and/or service context.
• Ability to thrive in a fast-paced, collaborative, cross-functional team.
• Experience in driving and influencing improvements in the customer experience.
• Working knowledge of industry-standard design tools and collaboration platforms such as Figma.
• Understand W3C accessibility standards as well as browser-specific bugs and variations.
• Deep knowledge of design patterns and best practices in user experience design.
• Solid understanding of Agile methodologies and how they integrate with UX processes.
• Salesforce experience or exposure to designing for Salesforce-based solutions will be highly regarded.

Join the action, reap the rewards

We know that when we belong, we thrive. That’s why we offer:

• Time for moments that matter - from birthdays to cultural leave, flexible public holidays, and 5 days bonus leave
• 18 weeks paid parental leave for every new parent, no matter your role
• Ticketing to some of the country’s biggest racing and sports events.
• Access to our leading wellbeing app and programs to help you be your best
• A range of corporate discounts and special offers with leading retailers
• A diverse and inclusive culture where everyone belongs

About Us

We’re Tabcorp - home to TAB, Sky Racing, and MAX, shaping the future of our industry through digital innovation and cutting-edge technology. With a strong retail presence and a growing digital footprint, we connect customers wherever they play. We’re innovators and big thinkers in a fast-paced, exciting sector, committed to safer gambling and responsible play. Here, you’ll belong where the action is and make Tabcorp your home ground.

Apply Now

Now is the time to join Tabcorp! The start of a new, exciting chapter in our long history. We have a dynamic, new CEO in Gillon McLachlan and we’re building a winning culture by bringing our office-based teams together onsite every day. We value flexibility - like adjusting start or finish times or working remotely when required – however we believe being together is key to our success.

We’re committed to creating an inclusive workplace where everyone feels valued for their contribution and has a sense of belonging and is treated with respect. As a Tabcorp employee, you will:

• foster a respectful and inclusive working environment within your team;
• support and contribute to initiatives aimed at managing the risk of gender inequality, sexual harassment and other inappropriate behaviour in our workplaces. 

We welcome applications from candidates with visible and non-visible disability, or with any workplace accessibility requirements. Please reach out via careers@tabcorp.com.au should you require any accommodations or adjustments to ensure your full participation in our recruitment process.